Mega OTT IPTV personal information and privacy protection
Your Information & Our Responsibilities

Mega OTT IPTV Privacy Policy

Mega OTT IPTV is a Canada-based business serving customers worldwide. This policy describes the personal information we collect when you visit our website, request a free trial, purchase a subscription or use reseller services.

Last updated: October 26, 2026
We use information to manage services, respond to customers and process orders. We do not sell customer contact details.

01. Information We Collect

  • Name, email, WhatsApp number and country
  • Preferred channels, devices and trial requirements
  • Subscription and reseller account information
  • Payment confirmations and transaction references
  • Support messages and relevant technical details
  • Essential site-security and hosting information

02. Why We Use Information

We use customer information to answer inquiries, review trial requests, verify payments, activate subscriptions, manage reseller accounts, troubleshoot problems, prevent fraud and maintain necessary business records.

Depending on applicable law, processing may rely on consent, contract performance, legal obligations or legitimate business interests.

03. Payment Processing

Available payment methods may include PayPal, Payoneer, ACH, SWIFT, cryptocurrency, Remitly or other suitable providers.

Payment providers may collect and process transaction information under their own policies. We do not ask customers to disclose payment-account passwords through support messages.

04. Analytics, Advertising & Cookies

According to our current configuration, we do not intentionally use dedicated third-party analytics services or advertising tracking pixels.

Essential website cookies, server logs and security technologies may still be used. If additional tracking is introduced, appropriate notices and consent controls will be implemented where required.

05. Information Sharing

We may share necessary information with hosting providers, payment processors, technical-service partners and communication platforms to deliver requested services.

Information may also be disclosed when required by law. We do not sell customer contact information.

06. Security & Retention

We use reasonable safeguards to protect personal information against unauthorized access, loss and misuse.

Information is kept for the period necessary to provide services, maintain financial records, resolve disputes and satisfy legal obligations. Records are deleted or anonymized when no longer required.

07. International Customers

As a Canada-based business serving customers worldwide, some information may be processed by service providers in different countries.

Where applicable laws require transfer safeguards, we will apply appropriate protections. Customers may request more information about relevant processing arrangements.

08. Your Privacy Rights

Depending on your location and applicable law, you may request access, correction or deletion of your information, withdraw applicable consent or exercise other available rights.

We may verify identity before processing a request. Eligible individuals may also complain to the relevant privacy regulator.

09. Children & External Services

Our services are intended for adults or persons legally permitted to purchase digital subscriptions. We do not knowingly solicit personal information from children.

External applications and payment services may maintain their own privacy policies.

10. Policy Updates & Contact

We may revise this policy when services, data practices or applicable legal requirements change.

Business: Mega OTT IPTV, Canada

Privacy email: admin@megaottoiptv.online

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